There are many people out there that call themselves a Computer Technician but have no formal schooling in computers. There are those of us that not only have extensive schooling in the Information Technology field but also have many years of experience that gives them the advantage of having seen just about everything that could possibly go wrong with a computer.
They also are very honest to a fault. If for some strange reason that they come across a situation that they have never seen before (we have had that happen to us), we are honest enough to admit we were not sure on how to deal with it so we tell our customers that we have to make a couple of calls to get the answer and we will get back with them as soon as we find out what the problem could be. We also do not charge them for the extra time investigating what could be wrong when we have to consult with another technician, but because we have a consultant just a phone call away, we can usually get the answer by 5 PM that same day.
Those of us that have been in the business for a lot of years call those who think they are technicians but have no insurance, no listed business phone number and business cards they print up on their computer at home “Pizza Petes” because they are usually someone who has worked on a computer as a hobby or are college students trying to make a few bucks on the side. Well, maybe they can do most of the minor things, but those of us who have been around a while can usually accomplish more in one hour than they could all day. That is why we charge what we charge.
Yes, you could probably find someone who is willing to charge $25 to $40 an hour for their services, but they have no clue on what it costs to run a business and the only overhead they have is the cost of gas for their cars.
As a Navy trained Computer Technician, and having taken and passed the A+ Certification exam as well as taken courses for Network security, Cloud Implementation, e-Commerce Solutions and many other courses over the past 30 plus years of computer servicing, Bob Cohen has the knowledge and overall experience to be able to handle just about anything that could come across his desk.
If you are in need of a technician, do not hesitate to give us a call at (305) 433-5542 if you are within a 50-mile radius of our office (see below). We will let you know if we are able to help you or if we need to get a technician in your area to come out and take care of you. Please click here so we have some information about you and the problem you are having with your system.
If you are out of our local service area, we will recommend someone to you that has passed our background check and is a certified technician. They will already have all of the information they need to assist you. We do not charge them any fees for their services as they are in your area and we are not. If they wish to give us a finder’s fee, that is up to them as we will not ask for one.